Navigation data of the website user: the anonymous navigation data to examine and ensure the technical operation and performance of the site itself.
Data provided by the user: the data provided by you are mainly functional to the identification of your person and necessary for the correct management of your requests for commercial information, such as, for example, name, surname, company name, telephone number, email address.
Data retentionIn accordance with the applicable legislation and with this policy, your data will be stored for a period of time allowed and not longer than that required to fulfill the purposes for which they are processed and for the time necessary to carry out the service and provide you with the requested information.If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Purposes of processing your personal data
Contact form management: WTG processes your provided data to manage all commercial information demands about our products and services that you have requested by fulfilling different contact forms of the website. WTG will also process your data, voluntarily provided, in order to handle all other requests received through the e-mail addresses available to users on the different pages of the site in order to deliver specific services and/or information requested.
Legal basis of the data processingAll the processing operations are carried out for primary purposes for which the data protection legislation excludes the need to obtain specific consent, applying alternatively different legal bases that make the processing lawful in the absence of consent. For the purposes indicated above, the processing of your personal data is a necessary condition to manage your requests. We could process your personal data on the following legal basis which may include:
your consent to processing of your personal data for a particular reason;
data processing is required to fulfill the contract to which you are one of the parties, or to take measures upon your request prior to conclusion of the contract;
data processing is required to ensure our legal interests or legal interests of a third party.
How we use your informationWe use the information collected in various ways, including to:
Ensure availability of our products and services on our website
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyse how you use our website
Prevent fraudulent actions and spam forwarding
Develop new products, services, features, and functionality
Fulfill the contract to which you are one of the parties, or to take measures upon your request prior to conclusion of the contract
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes. We can use your name, surname, phone number, e-mail, IP address for communication with you to support our company and site operation including your user account, to ensure compliance with the preferred methods of communication that you have specified, and also to provide you with up-to-date information on our services (trainings, seminars, promotions, events arranged by us or our partners, renewal of the product range, congratulating you on holidays / events).
Send you direct commercial communications by advertising mail, e-mail, newsletter, SMS/Whatsapp, calls
Log FilesWTG follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
CookiesLike any other website, WTG uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.For more general information on cookies, please consult our Cookies Policy.
Google - https://policies.google.com/technologies/ads
Facebook – https://facebook.com/privacy/explanation
User’s protection rightsAt any time, you are entitled to have the right to:
request copies of your personal data (Right of access, art.15 of GDPR);
request data rectification – to correct any information you believe is inaccurate; you also have the right to request to complete the information you believe is incomplete (Right to rectification);
request your personal data erasure (Right to be forgotten, art.17 of GDPR);
request the restriction of your personal data processing (Right of restriction, art.18 of GDPR);
request your data transfer that we have collected to another organization, or directly to you (Right to data portability, art.20 of GDPR);
right to objection against your personal data (art.22 of GDPR);
withdraw your consent at any time without affecting the validity of the processing performed prior to such revocation of consent if processing is based on your express consent to such processing.If you would like to exercise any of these rights, please send an email to email@example.com
Protection of personal dataAccording to the EU GDPR Wise Trading Group stores your personal information on secured servers with restricted access and our security measures are continuously verified to determine whether users’ information is handled properly taking into account the user’s rights.