We have a comprehensive return policy in place for wholesale orders to ensure your satisfaction. If you encounter any issues with the products received, please notify your account manager within 4 days of delivery. We will work closely with you to address the situation promptly
Please note that for returns to be eligible, the products must be in their original condition and packaging. Additionally, we may require documentation such as order numbers, product photos, or any other relevant information to facilitate the return process.
Upon receiving the returned items, our team will thoroughly inspect them to verify their condition. Depending on the circumstances, we will offer a replacement, store credit, or a refund for the returned products, excluding the transport costs.
To initiate a return or for further assistance, please contact our customer support team directly. They will guide you through the process and provide any necessary instructions.
We strive to provide excellent customer service and ensure your satisfaction with our wholesale orders. Your feedback and concerns are important to us, and we are committed to resolving any issues promptly and efficiently.